Hello we’re
On Message.

On Message is Australia’s
first dedicated, 
specialist
Messaging Agency.

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What we do

We combine smart ideas, data and technology
to take full advantage of messaging platforms like Facebook Messenger
for conversational marketing and an improved customer experience.
We do this through the development of AI chatbots and other creative solutions.

Learn more about our Solutions

A quiet, growing 
revolution

Messaging apps are now used more than traditional social media

54% of 15-19 yr olds use messaging as their primary form of contact

Aussies love messaging, over 11 million active users by 2017

900 million people
globally use messaging
as a primary form of
communication.

Datafication 2016

Our Solutions

3 facts that will change your Contact Centre in 2017

As we move forward into 2017 there will be a revolution of how businesses  
provide customer service. What is this revolution and how will it impact the  
Contact Centre industry?

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Datafication

Now in our sixth year working alongside The University of Technology Sydney, 
Datafication provides Australian Marketers with the most comprehensive data on 
how Australians are using social media and messaging platforms.

Datafication.com.au

The Aussie Emoji Tracker

A live 24/7 ranking of Australia’s most frequently used emojis.
It’s an insight into the emotional pulse of the nation.

It’s all part of our commitment to understanding the world of messaging apps in 
order to help deliver better thinking and better ideas for our clients.

See it live

Our Team