On Message is Australia’s
We combine smart ideas, data and technology
to take full advantage of messaging platforms like Facebook Messenger
for conversational marketing and an improved customer experience.
We do this through the development of AI chatbots and other creative solutions.
Learn more about our Solutions
Messaging apps are now used more than traditional social media
54% of 15-19 yr olds use messaging as their primary form of contact
Aussies love messaging, over 11 million active users by 2017
900 million people
globally use messaging
as a primary form of
An individually tailored workshop to get you up to speed and ahead on messaging platforms and trends
Berta is a Research Bot which captures customer data, allowing you to quickly gain insights on the most intuitive and natural conversational interface
Bringing your brand to life on Messaging platforms with Sticker Packs, Emojis and Custom Keyboards
Finally, there is a smarter sales promotion interaction channel with Redemption bot. One which allows you to extend the customer conversation
Lead the field with an innovative edge. Improve your customer experience, increase efficiency and reduce operating costs
As we move forward into 2017 there will be a revolution of how businesses
provide customer service. What is this revolution and how will it impact the
Contact Centre industry?
Now in our sixth year working alongside The University of Technology Sydney,
Datafication provides Australian Marketers with the most comprehensive data on
how Australians are using social media and messaging platforms.
A live 24/7 ranking of Australia’s most frequently used emojis.
It’s an insight into the emotional pulse of the nation.
It’s all part of our commitment to understanding the world of messaging apps in
order to help deliver better thinking and better ideas for our clients.
See it live